Privacy Policy

What We Collect

When you request a quote or schedule a site visit, we collect only the information necessary to serve you:

• Name - So we know who to contact
• Email Address - For sending quotes and service information
• Phone Number - For scheduling and quick communication
• Practice/Business Name - To understand your facility's needs
• Service Requirements - Details about the cleaning services you need

We do not collect sensitive personal information, financial data, or any information beyond what is needed to provide you with a quote and deliver our services.

How We Use Your Information

Your information is used solely to:

• Respond to your quote requests within 2 hours
• Schedule site visits and service appointments
• Communicate about our cleaning services
• Provide customized service recommendations for your facility

We will never use your information for marketing purposes without your explicit consent.

Information Sharing

We never sell, rent, or share your personal information with third parties.

Your data stays with Ace Cleaning Experts LLC and is only accessed by our team members who need it to serve you. We do not use your information for advertising or share it with marketing companies.

Security & HIPAA Compliance

As a cleaning service provider for medical and pediatric offices, we understand the importance of data security and privacy:

• Secure Storage - All data is stored securely with industry-standard encryption
• HIPAA Compliant - Our practices meet HIPAA requirements for healthcare facility service providers
• Limited Access - Only authorized team members can access your information
• Automatic Deletion - If you do not become a client, your information is deleted after 6 months

Your Rights

You have full control over your personal information:

• Access - Request a copy of the information we have about you
• Correction - Ask us to update or correct your information
• Deletion - Request that we delete all your personal data
• Opt-Out - Unsubscribe from any communications at any time

To exercise any of these rights, simply email us at the address below.

Contact Us

If you have questions about this privacy policy or want to request changes to your data, please contact us: